Refund policy

30-Day Return Policy

ColoroCraft is a UK-based brand operated by Deal Core Ltd.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To start a return, please contact us at info@colorocraft.co.uk

Please contact us before returning any item so we can provide return instructions and approve the return request.

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can resolve the issue as quickly as possible.

We do not accept returns on gift cards.

Once we receive and inspect your return, we will notify you of the outcome. Approved refunds will be issued to your original payment method within 3–5 business days.

If you have any questions regarding returns or refunds, please contact us at:

info@colorocraft.co.uk